Getting Support

Please feel free to contact us if you have any question, comment or suggestion.

Before contacting us please check our Frequently Asked Questions list – your question may have already been answered.

You might find useful the articles, samples, and utilities that you can find in our Articles section. They are free, and you can use them at your discretion.

How to Contact Us

In order to place your request or inquiry please go to the Support Request page and fill the contact form.

We will not be able to provide technical support if your license is a free one, however we welcome your suggestions and bug reports.

The typical response time is several hours although sometimes answering a complex question may take up to 48 hours. We reply every query – if you didn't receive any reply from us in 48 hours, check your antispam filter.